A legal disclaimer

Overview

Welcome to Moonvine Atelier. By accessing our website or purchasing our products, you agree to these Terms & Conditions, subject to applicable law.
 

Moonvine Atelier is an independent artisan business offering handcrafted jewelry, symbolic adornment, accessories, decorative objects, and creative publications.
 

We reserve the right to update these terms as our business evolves. Changes will be posted on this website and will apply prospectively, except where otherwise permitted by law.
 

Products & Craftsmanship

Many Moonvine Atelier creations are individually handcrafted, assembled, or produced in limited quantities.
 

Due to the nature of handmade craftsmanship and the use of vintage, repurposed, and individually sourced materials, minor variations in color, texture, shape, and finish may occur.
 

We make reasonable efforts to represent products accurately through photographs and descriptions. Colors may appear differently depending on screen settings and lighting.
 

Product availability is subject to change.
 

Pricing & Payments

All prices are displayed in U.S. dollars unless otherwise indicated.
 

Applicable taxes, shipping charges, and other fees will be displayed during checkout when required.
 

Payments are processed through the payment methods available on our website. Orders are subject to payment authorization and confirmation.
 

If a pricing or listing error occurs, we will contact the customer to resolve the issue before fulfilling the affected order. Any cancellation or refund will be handled in accordance with applicable law.
 

Orders & Availability

Placing an order does not guarantee acceptance until payment and order confirmation have been completed.
 

We may contact customers regarding unavailable products, incomplete information, or circumstances preventing fulfillment.

If we cannot fulfill an accepted order, we will notify the customer and provide an appropriate refund.
 

Custom Orders & Commissions

Custom-made and personalized pieces are created according to individually discussed specifications.
 

Design details, estimated completion times, pricing, and applicable cancellation terms will be communicated before an order is confirmed.
 

Custom orders are generally nonrefundable once production begins. Partial refunds may be considered based on materials purchased, work completed, and other costs incurred, subject to the agreed terms and applicable law.
 

 Shipping & Delivery

Moonvine Atelier offers calculated domestic shipping, international shipping to supported destinations, and scheduled local delivery within Billings, Montana.
 

Shipping charges, delivery options, and estimated timelines are provided during checkout or through direct communication where applicable.
 

Please refer to our Shipping & Delivery Policy for complete information regarding processing times, carrier delays, international customs responsibilities, and local delivery arrangements.
 

Returns, Refunds & Repairs

Eligible returns and exchanges may be requested within seven calendar days of receiving an order, subject to the conditions outlined in our Returns & Refunds Policy.
 

Certain products, including custom commissions and digital downloads, may have additional restrictions.

Moonvine Atelier also offers repair consideration for qualifying pieces.
 

Nothing in these terms limits consumer rights or remedies that cannot lawfully be excluded.
 

Product Care & Use

Customers are encouraged to follow any care instructions provided with their purchases.
 

Jewelry and accessories may contain small components, delicate materials, or metal finishes requiring appropriate handling.

Products are not intended as children's toys unless expressly identified as such.
 

Moonvine Atelier is not responsible for damage resulting from improper use, storage, unauthorized alteration, or failure to follow provided care instructions, except where responsibility cannot lawfully be excluded.
 

Intellectual Property

All original designs, photographs, written content, illustrations, branding, and other creative materials presented on this website are owned by Moonvine Atelier or used with appropriate permission, unless otherwise indicated.
 

These materials may not be reproduced, distributed, commercially exploited, or represented as another person's original work without appropriate authorization.
 

Purchasing a physical or digital product does not transfer ownership of the underlying intellectual property unless expressly agreed in writing.
 

Digital Products

Digital journals, illustrations, and downloadable materials are provided under the usage terms stated with each product.

Unless otherwise specified, purchased digital products are intended for personal, noncommercial use.
 

Customers may not redistribute, resell, or commercially reproduce digital files without written permission.

Any statutory rights or expressly granted licenses remain unaffected.

Website Use

Visitors agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use its content for unlawful purposes.
 

We may take reasonable steps to protect the website, its customers, and our intellectual property.
 

Third-Party Services

Our website is hosted through Wix and may incorporate third-party services for payment processing, shipping, analytics, and other functions.
 

Use of certain third-party services may also be subject to their respective terms and privacy practices.
 

Limitation of Liability

To the extent permitted by applicable law, Moonvine Atelier is not responsible for indirect or consequential losses arising from website interruptions, misuse of products, or circumstances outside our reasonable control.
 

Nothing in these terms excludes or restricts liability or consumer remedies that cannot legally be excluded or restricted.
 

Privacy

Customer information is handled in accordance with our Privacy Policy and applicable privacy laws.
 

Please review our Privacy Policy for information about personal data, cookies, and third-party services.
 

Applicable Law

These Terms & Conditions are governed by the applicable laws of the State of Montana, United States, without overriding any mandatory consumer protections that apply in a customer's place of residence.
 

 Contact

For questions regarding these Terms & Conditions, purchases, or our products, please contact Moonvine Atelier using the contact information provided on our website.
 

Website: moonvine-atelier.com

Thank you for supporting independent craftsmanship and the continued evolution of Moonvine Atelier.